Skip to content
Northfolk

Three sites for one company, and why that was the right call

National Building Inspections runs commercial inspections, an Illinois operation and a drone division. We built them separate sites on purpose.

Client
National Building Inspections
Where
Nationwide, with an Illinois arm
Type
Commercial building inspection
The job
Three connected website builds
The National Building Inspections homepage
A preview of the National Building Inspections website built by Northfolk.

Open the live site

When one site is the wrong answer

The instinct is always to put everything under one roof. Usually that instinct is right, because splitting a small business across several sites divides your effort and your authority and leaves you with three weak sites instead of one strong one.

This was one of the cases where it was wrong. The national commercial inspection business, the Illinois regional operation and the drone inspection division serve different buyers with different questions in different places, and the searches that lead to each have very little overlap.

What each one had to do

The main inspection site had to establish national credibility and explain a service that many buyers are purchasing for the first time under time pressure, usually during a transaction.

The Illinois site could be far more specific, because a regional operation gets to talk about Chicago, about state requirements and about turnaround in a way a national site cannot without sounding like it is everywhere and nowhere.

The drone division was the most interesting, because it sells on capability. Aerial imaging, thermal scanning and the analysis that comes out of it are things people need to see the value of before they will pay for them, so that site leans much harder on showing the work.

Keeping them connected

Separate does not mean unrelated. The sites reference each other where a visitor would genuinely benefit, so somebody who lands on the drone site and actually needs a standard commercial inspection can get there without going back to Google.

That is the part people usually skip, and it is where the value of a multi site setup either shows up or does not.

The general lesson

Split a business across multiple sites only when the audiences genuinely differ and each site can stand on its own. If you are splitting because the one site feels cluttered, the answer is better structure, not more domains.

See more of this kind of work on the National Building Inspections project page, or browse everything on the work page.

Tell us what your business does.

A couple of lines is plenty. We reply in writing with what we would build, what it costs and when it goes live.

hello@northfolk.netStart a project

From $997 · Live in three days · No contract