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Northfolk

Selling against a habit, not against a competitor

Econo Riderz replaces third party delivery apps for Northern Virginia restaurants. The hard part was never the pitch, it was being believed.

Client
Econo Riderz
Where
Northern Virginia
Type
Restaurant delivery service
The job
Website design and build
The Econo Riderz homepage
A preview of the Econo Riderz website built by Northfolk.

Open the live site

A good offer nobody believes

The pitch is genuinely strong. Local professional drivers instead of the big delivery apps, commission cut by up to half, a wider delivery radius, and integration with the ordering system a restaurant already runs.

The difficulty is that every restaurant owner has heard somebody promise to save them money on delivery, and most of those promises came with a catch. A strong claim with nothing behind it reads as a scam, and the stronger the claim the worse that gets.

Explaining the mechanism

So the site does not just make the claim, it explains why the number is possible. When somebody understands the mechanism, the claim stops sounding too good and starts sounding like arithmetic.

Same treatment for the integration question, which is the real objection under the price objection. What an owner is actually asking is whether this will break the system their staff already know how to use on a Friday night.

Talking to owners, not to diners

This site sells to restaurant owners, not to hungry people. That sounds obvious and is very commonly got wrong, and it changes everything. Owners care about margin, reliability, staff disruption and what happens when something goes wrong at the worst possible moment.

So the site is built around those four things instead of around food photography.

See more of this kind of work on the Econo Riderz project page, or browse everything on the work page.

Tell us what your business does.

A couple of lines is plenty. We reply in writing with what we would build, what it costs and when it goes live.

hello@northfolk.netStart a project

From $997 · Live in three days · No contract